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MEDIA QUERIES
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- 24.2MP full-frame CMOS sensor
- DIGIC X image processor with an ISO range of 100 to 102400
- RAW burst mode and pre-shooting capture up to 30 fps
- 3.0-inch, 1.62M dot Clear View LCD II Vari-angle touchscreen
- Built-in Wi-Fi and Bluetooth connectivity
- Continuous Full-HD video recording for up to 6 hours
- 6K oversampled uncropped 4K movies at up to 60 fps
- Features in-body image stabilizer for shake correction
- Automatic subject detection of people, animals, and vehicles
Get ready to create stop-motion animation films with the Canon EOS R6 Mark II Camera Body with Stop Motion Animation Firmware. The included pre-installed firmware enables features such as increased live view resolution, which allows the animator to confirm focus within a larger frame when utilized with compatible software such as Dragonframe.
Supercharge Your Stop-Motion Animation
Stop Motion Animation firmware increases your Live View resolution to 1920 x 1280 from Canon’s normal of 960 x 640 when connecting to compatible stop motion animation software, like Dragonframe. This makes it easy for animators to confirm focus and movement within every frame. Other features include Live View Manual Focus Peaking, Focus Position Memory, and Aperture Lock.
High Image Quality Featuring a 24.2 Megapixel Full-Frame CMOS Sensor
The EOS R6 Mark II features improved resolution compared to its predecessor. A Canon-developed 35mm full-frame CMOS sensor with approx. 24.2 effective megapixels enable the camera to capture sharp and detailed images, even in low-light scenarios. Regardless of conditions, whether day or night, indoor or outdoor, dark portions of the image, even at high ISO speeds and increased sensitivity, are rendered with low noise.
DIGIC X Image Processor
A powerful DIGIC X Image Processor enables high-performance operation and coordination of processes such as Dual Pixel CMOS AF II, Image Stabilization, image processing, and video functionality. The DIGIC X Image Processor helps ensure your photos and videos look sharp and maintain high resolution with minimal noise or grain.
High-Speed Continuous Shooting
For the first time among full-frame Canon EOS cameras, the EOS R6 Mark II introduces RAW Burst Mode at up to 30 fps. By turning on RAW Burst Mode’s pre-shooting, shooting can start slightly before (about 0.5 seconds earlier) the shutter button is fully pressed.
Blazing Fast Autofocus
The highly responsive Dual Pixel CMOS AF II system covers up to approximately 100 percent x 100 percent of the picture area, breaking the image into up to 1,053 automatically selected AF zones during Whole Area AF. The result is outstanding AF coverage, and the compositional freedom to focus sharply on a subject nearly anywhere in the frame.
Highly Accurate Subject Detection
Developed using Deep Learning Technology, horses, trains, and airplanes are newly detectable, in addition to conventional subjects like people, animals including dogs, cats, and birds, and vehicles – cars and motorcycles – especially in a motorsports environment.
Head, Face, and Eye Detection
Even in situations where many cameras may struggle to detect a subject, the EOS R6 Mark II can locate and focus upon a person’s head, face, or eye when the Subject Detection menu is set to People, allowing more ease of use, fast acquisition of your subject, and improvements to accuracy when capturing videos or still images.
Animal Detection
The EOS R6 Mark II can effectively track the whole body, face, or eye of cats, dogs, birds, and now horses, for speed and precision – regardless of the animal’s size, posture, or orientation of face.
Optimized for Video
With ample video recording features such as 6K oversampled uncropped 4K movie at up to 60 fps, Full-HD High-frame rate movie recording at up to 180 fps, and AF tracking, the EOS R6 Mark II can meet the needs of hobbyists and experienced video content creators alike.
Continuous Movie Recording That Exceeds 30 Minutes
The EOS R6 Mark II can continuously record Full-HD video for up to 6 hours, allowing you to set up your video and keep your project rolling without worrying about it stopping. You’ll also be able to continuously record Full-HD 179.82p up to 60 minutes or more, and 4K 59.94p up to 50 minutes or more.
- Canon EOS R6 Mark II Camera Body with Stop Motion Animation Firmware
- Camera Cover R-F-5
- Strap ER-EOSR6 Mark II
- Battery Charger LC-E6
- Battery Pack LP-E6NH
- Battery Pack Cover
- Shoe Cover
- Limited 1-Year Warranty
Canon EOS R6 Mark II Camera Body with Stop Motion Animation Firmware
Type
- Type: Digital interchangeable lens, mirrorless camera
- Recording media: 2 SD card slots
- Compatible with UHS-II
- Eye-Fi cards and Multimedia cards (MMC) are not supported.
- Compatible lenses: Canon RF lens group (including RF-S lenses). When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses)
- Lens mount: Canon RF mount
Image Sensor
- Type: Full-frame CMOS sensor (compatible with Dual Pixel CMOS AF)
- Effective pixels: Approx. 24.2 megapixels
- Screen size: Approx. 36.0 x 24.0 mm
- Pixel unit: Approx. 6.00 µm square
- Total pixels: Approx. 25.6 megapixels
- Aspect ratio: 3:2 (horizontal:vertical)
- Color filter system: RGB primary color filters
- Low pass filter: Installed in front of the image sensor, non-detachable
- Dust deletion feature:
- Self-cleaning sensor unit. Removes dust adhering to the low-pass filter. At power off only / Enable / Disable. Performed automatically (taking about approx. 2 sec. as indicated on the screen) or manually (taking about approx. 8 sec. as indicated on the screen). After manually activated cleaning, the camera will automatically restart (Power OFF to ON). When (Multi Shot Noise Reduction), (Multiple exposures), or (HDR mode) is set, (Clean now) and (Clean manually) cannot be selected.
- Dust Delete Data acquisition and appending. The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images. The dust coordinate data appended to the image is used by the EOS software to automatically erase the dust spots. Not available with RF-S/EF-S lenses, in cropped shooting, during focus bracket shooting, in FAW burst mode, or multiple-exposure shooting.
- Manual cleaning (by hand)
Recording System
- Recording format: Compliant with the design rule for Camera File system 2.0 and Exif 2.31 (Supports time difference information in Exif 2.31)
- Image format: JPEG, HEIF, RAW / C-RAW / Dual Pixel RAW/ RAW burst (CR3), C-RAW (Canon original); Movies: ALL-I (Time-lapse video only), IPB (MP4)
- File size: At H+ Drive setting (12 fps), using Mechanical or 1st-curtain Electronic shutter.
- 1: Number of shots using a 32 GB card that conforms to Canon testing standards
- 2: Number of shots using a 32 GB UHS-II card that conforms to Canon testing standards
- 3: When set to (HDR shooting (HDR PQ): Disable)
- 4: When set to (HDR shooting (HDR PQ): Enable)
- File numbering (the following file numbers can be set):
- File numbering methods
- Continuous numbering. The numbering of captured images continues even after you replace the card.
- Auto reset: When you replace the card, the numbering will be reset to start from 0001. If the new SD card already contains images, the numbering will continue from the last recorded image in the card.
- Manual reset: Resets the file number to 0001, and creates a new folder automatically.
- RAW + JPEG / HEIF simultaneous recording: Simultaneous recording of any combination of RAW/C-RAW and JPEG/HEIF image-recording quality is supported.
- Color space: Selectable between sRGB and Adobe RGB
- Picture style:
- Auto
- Standard
- Portrait
- Landscape
- Fine Detail
- Neutral
- Faithful
- Monochrome
- User Defined 1-3 (In Scene Intelligent Auto, (Auto) will be set automatically. (Standard) is the default setting for (User Def. 1-3).
White Balance
- Settings:
- Auto (Ambience priority/White priority)
- Day Light
- Shade
- Cloudy (Effective also in twilight and sunset)
- Tungsten light
- White fluorescent light
- Flash
- Custom (Custom WB)
- Color temperature (White balance can be adjusted during movie recording)
- Auto white balance: Option between ambiance priority and white priority settings, using the SET button
- White balance shift: Blue/amber bias: ±9 levels. Magenta/green bias: ±9 levels. Corrected in reference to the current WB modes color temperature.
Viewfinder
- Type: OLED color electronic viewfinder; 0.5 inch, approx. 3.69 million dots
- Coverage: Approx. 100% vertically and horizontally relative to the shooting image area (with image quality L, at approx. 23mm eyepoint).
- Magnification or angle of view: Approx. 0.76x / Approx. 35.2 degrees (with 50mm lens at infinity, -1 m-1)
- Eye point: Approx. 23mm (at -1 m-1 from the eyepiece lens end)
- Dioptric adjustment range: Approx. -4.0 to + 2.0 m-1 (dpt)
- Viewfinder information
- Maximum burst
- Possible shots/Sec. until self-timer shot
- Focus Bracketing/ Multiple-exposure/HDR shooting/Multi Shot Noise Reduction/Bulb time/Interval timer
- Shooting mode
- AF method
- AF operation
- Image quality
- Card
- Drive mode
- Metering mode
- No. of remaining for focus bracketing, multiple exposures, or interval timer
- Electronic level
- Movie recording time available
- Battery level
- Image stabilizer (IS mode)
- Histogram (Brightness/RGB)
- Quick control button
- Anti-flicker shooting
- White balance/White balance correction
- Picture style
- Auto lighting optimizer
- Still photo cropping / Aspect ratio
- AF point (1-point AF)
- AEB/FEB
- View assist
- HDR PQ
- Flash ready / FE lock / High-speed sync
- Electronic shutter
- Touch shutter / Create folder
- AE lock
- Shutter speed / Multi-function lock warning
- Aperture value
- WiFi function
- WiFi signal strength
- Bluetooth function
- Exposure simulation
- Magnify button
- ISO speed
- Highlight tone priority
- Exposure compensation
- Exposure level indicator
Auto Focus
- Focus method: Dual Pixel CMOS AF
- Number of AF zones available for automatic selection:
- AF area:
- Horizontal: Approx. 100%
- Vertical: Approx. 100% (100% x 100% AF coverage in Face Detect + Tracking AF; coverage can vary, depending upon lens being used)
- Stills: Max. 1053 zones (39 x 27)
- Movies: Max. 1053 zones (39 x27)
- Selectable positions for AF point: AF area: Horizontal: Approx. 90% x Vertical: Approx. 100% Stills: Max. 4897 positions (83 x 59) Movies: Max 4067 positions (83 x 49)
- AF working range: EV -6.5 to 20 (f/1.2 lens except RF lenses with a Defocus Smoothing (DS) coating, center AF point, One-Shot AF, at 73-degree-F/23-degree-C, ISO 100).
- Focusing brightness range (still photo shooting): EV – 6.5 to 21 (with an f/1.2 lens Except RF lenses with a Defocus Smoothing (DS) coating, center AF point, One-Shot AF at room temperature, and ISO 100)
- Focusing brightness range (in movie recording):
- 4K: EV -4.0 to 21
- Full HD: EV -4.5 to 21 (with an f/1.2 lens except RF lenses with a Defocus Smoothing (DS) coating, center AF point, One-Shot AF at room temperature, ISO 100, and 29.97 / 25.00 fps.)
- Available AF areas:
- Spot AF
- 1-point AF
- Expand AF area: Above/below/left/right
- Expand AF area: Around
- Flexible Zone AF 1
- Flexible Zone AF 2
- Flexible Zone AF 3
- Whole area AF
- Available subject detection
- Auto
- People
- Animals (dogs/cats/ birds/horses)
- Vehicles (motorsports cars or motorcycles/aircraft/ trains)* Certain types of animals or vehicles may not be detected, depending on shape and appearance.
- Eye detection:
- Auto:
- Selects the eye closer to the camera (as detected from the angle of the face).
- At the same distance from the camera, selects the eye closer to the center of the image.
- Manual:
- Can be selected by touch.
- Can be selected with the Multi-controller.
Exposure Control
- Metering modes:
- Real-time metering from CMOS image sensor (384(24×16) metering zones)
- Evaluative metering (AF point-linked)
- Partial metering (approx. 5.9% of the area at the center of the screen)
- Spot metering (approx. 3.0% of the area at the center of the screen)
- Center-weighted average metering
- Metering range: EV -3 – 20 (at 73-degree-F/23-degree-C, ISO 100)(Still Photo Shooting)
- Exposure modes
- Scene intelligent auto
- Hybrid Auto
- Special scenes
- Creative filters
- Flexible-priority AE
- Program AE
- Shutter-priority AE
- Aperture-priority AE
- Manual exposure
- Bulb exposure
- Custom shooting modes C1, C2, C3
- ISO speed range
- Manually Set
- For (Highlight tone priority), the settable ISO speed range will be ISO 200 to 102400.
- Expanded ISO cannot be set for HDR mode or during HDR PQ shooting.
- ISO Auto range settings in still photo shooting
- 1: ISO 200 when set to (Highlight tone priority: Enable/Enhanced).
- 2: Varies depending on the (Maximum) and (Minimum) settings for (Auto range).
- 3: If outside the setting range, changed to the value closest to ISO 400.
- AE Lock
- Auto AE lock
- AE is locked as soon as subjects are in focus using One-Shot AF when set to the selected metering mode in (C.Fn2: AE lock meter. mode after focus).
- User-set AE lock.
- Use the AE lock button (update by pressing the button again) in Fv, P, Tv, Av, and M mode.
- Enabled in all metering modes.
Shutter
- Type: Electronically controlled focal-plane shutter
- Electronic first curtain
- Mechanical shutter
- Electronic shutter (Cannot be used in conjunction with the following functions: flash photography, HDR shooting, multiple exposures, Multi Shot Noise Reduction, AEB, HDR PQ, anti-flicker shooting, Dual Pixel RAW shooting, Digital Lens Optimizer (High). * A shutter release sound is not generated. However, note that the sounds other than the shutter release sound (aperture, focusing lens drive sound/electronic sound, etc.) may be generated. In electronic shutter shooting under conditions such as flash firing by other cameras or with fluorescent lighting or other flickering light sources, a strip of light or banding due to the brightness difference may be recorded in the image.)
- Shutter speeds: Mechanical / 1st-curtain Electronic shutter: 1/8000th sec to 30 seconds, in 1/3 or 1/2 step increments
- Electronic shutter: 1/8000th sec to 30 seconds, in 1/3 or 1/2 step increments (1/16,000th possible, if user-set in Tv or M shooting modes)
- X-sync Speed
- Mechanical shutter: 1/200 sec. Elec. 1st-curtain: 1/250 sec.
- Shutter release: Soft-touch electromagnetic release
- Self-timer: 10-sec. delay, 2-sec. delay
Image Stabilization Mode
- Still photo IS: In-body IS operation can be selected when using a non-IS lens.
- Always on
- Only for shot (no stabilization in viewfinder/LCD screen between shots) Coordinated IS when used with Canon RF or RF-S lenses having optical image stabilization
External Speedlite
- Accessory shoe: Canon Multi-function accessory shoe Optional Canon AD-E1 adapter required for conventional shoe-mount flashes and accessories
- E-TTL balance: Ambience priority, standard, flash priority
- Flash exposure compensation: ±3 stops in 1/3- or 1/2-stop increments
- Continuous flash control: E-TTL each shot / E-TTL 1st shot
HDR Shooting
- HDR shooting: Disable/Enable
- Continuous HDR shooting (still images): 1 shot only/every shot
Video Shooting
- Shooting times:
- 1 Time available for continuous shooting in 23-degree-C / 73-degree-F environment, from a cold start. If the camera is in LV mode standby before shooting or the ambient temperature is high, the shooting time may be shorter.
- 2 According to Canon measurement conditions when using UHS-II cards conforming to Canon testing standards.
- 3 The maximum duration of shooting may be shorter under some circumstances even if recording begins from ‘cold start,’ due to a rise in temperature inside the camera caused by pre-shooting camera setting operations or by prolonged use of the Live View mode. When the card is full, movie recording stops automatically. In this case, duration time when you erase the data and restart shooting.
- File format:
- Normal Movies: Recording in AAC when (Audio compression) (C.Fn4) is set to (Enable) or Linear PCM when set to (Disable).
- Estimated recording time, movie bit rate, and file size:
- H.264/AVC (Canon Log: Off, HDR PQ: Off)
- Bit rate only applies to video output, not audio or metadata.
- Audio is recorded when (C.Fn4 audio compression: Enable) (Audio: AAC) is set.
- Movie recording stops when the maximum recording time per movie is reached.
- No audio is recorded for approx. the last two frames with the compression method for movie recording quality are set to IPB (Standard) or IPB (Light) and the camera set to (C.Fn4 Audio compression: Enable). Moreover, the video and sound may be slightly out of sync when movies are played back in Windows.
- Mbps — megabits per second (8 megabits = 1 megabyte)
- Estimated Recording Time, Continued.
- H.265/HEVC (Canon Log: On or HDR PQ: On)
- Bit rate only applies to video output, not audio or metadata.
- Audio is recorded when (C.Fn4 audio compression: Enable) (Audio: AAC) is set.
- Movie recording stops when the maximum recording time per movie is reached.
- 31 min.
- No audio is recorded for approx. the last two frames with the compression method for movie recording quality are set to IPB (Standard) or IPB (Light) and the camera are set to (C.Fn4 Audio compression: Enable). Moreover, the video and sound may be slightly out of sync when movies are played back in Windows.
- Mbps – megabits per second (8 megabits = 1 megabyte)
- Card performance requirements
- Video AF: Dual Pixel CMOS AF; Movie Servo AF available in AF Menu
- Exposure compensation: ±3 stops in 1/3- or 1/2-stop increments
- Time code: Yes (Count up, Start time setting, Movie recording count, Movie play count, HDMI time code on/off, HDMI rec. command on/off, Drop frame enable/disable)
- Movie pre-recording (On/Off): 3 or 5 seconds; user-selectable
- Time-lapse Movie Setting: Interval 2 sec – 99:59:59; Number of frames 2 to 3,600; Movie recording size 4K/Full HD; Auto exposure fixed at the first frame/auto for each frame; Beep per frame recorded (volume setting 0/silent – 5)
- Time-lapse Playback Frame Rate: 29.97 (set to NTSC); 25.00fps (set to PAL)
LCD Screen
- Type: TFT color, liquid-crystal monitor
- Monitor size: 3.0 inch (screen aspect ratio of 3:2) 2.95 inch (7.5 cm) diagonal (2.44 inch (6.2cm) width, 1.65 inch (4.2 cm) height))
- Dots: Approx. 1.62 million dots
- Coverage: Approx. 100% vertically/horizontally
- Brightness control: Manually adjustable to one of seven brightness levels
- Touch-screen operation
- Supported for AF Point selection; Touch AF; Touch Shutter; Menu selection; Quick Control Menu; Magnified view
- Coating: Clear view LCD II
- Anti-smudge coating applied.
- Anti-reflection coating not applied.
- Interface languages: 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese)
Playback
- Highlight alert: The white areas with no image data will blink.
- Histogram: Brightness and RGB
Quick Control Function
- Function: The Quick Control screen can be accessed by pressing the Quick Control button during shooting, recording, or playback.
- Quick control screen: The following settings are available for the (Quick Control screen) during movie recording.
- View 1: Conventional Quick Control screen
- View 2: Cinema EOS-style Quick Control screen
Image Protection and Erase
- Protection:
- Single image (select image)
- Select range
- All images in folder
- All images on card
- Image browsing and image search can be based on ratings.
- Ratings-based image selections also possible with DPP.
- All found images (only during image search)
- Erase
- Except protected images
- Select images to erase
- Select range
- All images in folder
- All images on card
- All found images (only during image search)
Direct Printing
- Compatible printer: Not supported
DPOF Digital Print Order Format
- DPOF: Compliant with DPOF Version 1.1
WiFi
- Standards compliance: IEEE 802.11b/g/n/a/ac
- Transmission method: DS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n/a/ac)
- Transition Frequency (Central Frequency): 2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Frequency: 5180 to 5825 MHz Channels: 36 to 165 channels1
- Connection method:
- Camera access point mode
- Infrastructure mode
- Communication with a Smartphone:
- Images can be viewed, controlled, and received using a smartphone.
- Remote control of the camera using a smartphone is possible depending on the Camera Connect specifications. Images can be sent to a smartphone.
- NFC connection: Not supported
- Supported images: JPEG, HEIF, RAW/C-RAW, MP4 video files
- Transcoding while sending: Size to send (original/reduced size); Quality to send (original/compressed)
- Remote operation Using EOS Utility: The camera can be controlled via WiFi or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computer.
- Print from WiFi Printers: Not supported.
- Send Images to a Web Service: image.canon: Video files (MP4) and JPEG, HEIF, RAW or C-RAW still images can be uploaded to image. canon servers. From image.canon, images can be sent to specific social media and 3rd-party cloud image services.
Bluetooth
- Standards compliance: Bluetooth specification version 5.0 compliant (Bluetooth Low Energy technology)
- Transmission method: GFSK modulation
- Bluetooth pairing: Smartphone – up to 10 devices; BR-E1 remote controller – 1 unit
Customization
- Available functions: Dial direction during Tv/Av; Control ring rotation direction; Customize buttons; Customize dials
- Custom controls:
- Customizable buttons
- My menu registration:
- Up to six top-tier menu options and Custom Function settings can be registered.
- Up to five My Menu tabs can be added.
Interface
- USB terminal: Equivalent to SuperSpeed USB (USB 3.1 Gen 1)
- For PC communication
- Terminal type: USB Type-C
- Shared with terminal for in-camera charging with the USB Power Adapter PD-E1.
- In-camera Charging: Equivalent to USB type-C (5 V/1.5 A), but use should be restricted to USB Power Adapter PD-E1.
- HDMI Out Terminal: HDMI micro OUT terminal Type D (Resolution switches automatically) / CEC not compatible
- Images can be displayed through the HDMI output and on screen at the same time
- Images will not be displayed unless (NTSC) or (PAL) is properly set according to the video system of the TV set.
- Microphone terminal: 3.5mm diameter stereo mini jack
- Headphone terminal: Compatible with 3.5mm diameter stereo mini-plug
Power Source
- Battery: Canon LP-E6NH battery pack (also compatible with LP-E6N and LP-E6 battery packs)
- With the AC Adapter AC-E6N + DC Coupler DR-E6, AC power is possible.
- With the USB Power Adapter PD-E1, in-camera charging of LP-E6NH is possible. The USB Power Adapter PD-E1 is not compatible with powering the camera.
- Optional battery grip:
- Compatible with Canon Battery Grip BG-R10 (Accepts one or two LP-E6NH, LP-E6N, or LP-E6 battery packs)
- Battery Check: Automatic battery check when the power switch is turned ON. Displayed in 5 levels in the viewfinder, and on the LCD screen. Battery info display in Set-up Menu:
- Remaining capacity percentage
- Shutter count, on current battery charge
- Recharge performance (battery’s ability to hold a charge; displayed in 3 levels)
- Start-up time:
- Approx. 0.4 sec.
- Based on CIPA testing standards.
Dimensions and Weight
- Dimensions (W x H x D):
- Approx. 5.45 x 3.87 x 3.48 inch (138 x 98.4 x 88.4mm)
- Based on CIPA standards.
- Weight:
- Approx. 1.5 lb (680g) (including battery, SD memory card; without body cap)
- Approx. 1.3 lb (598g) (body only; without battery, card, or body cap)
Operating Environment
- Working temperature range: 32 to 104-degree-F (0 to +40-degree-C)
Working Conditions
- Working humidity: 85 percent or less
Shipping for this item is free in the Continental US Lower 48 states only. Shipping Fees include all handling & insurance.
- For Domestic Shipping to the Lower 48 States: All shipping prices include shipping, handling and insurance (if necessary).
- For Domestic Shipping to Alaska, Hawaii, Puerto Rico, US Territories, APO & FPO: For many items to these destinations there will be an additional shipping fee. The shipping costs may be calculated on the Shipping and Payments tab by entering your Zip Code. Free shipping is for the lower 48 only
- For International Shipments: All international orders are managed through eBay’s Global Shipping Program. Please see the Shipping Tab for full costs.
- Hotels: Unfortunately at this time we do not ship to hotels.
Paypal: PayPal is our preferred method of payment for all of our eBay sales. For customer service please contact us through eBay Messages
Immediate payment via PayPal is required for all Buy It Now items. For all Best Offers, payment is required within 3 days. If you need special arrangements, please contact us through eBay messages. After your order has been shipped, you will receive an e-mail with the name of the carrier and the tracking number.
Returns are permitted if you are not satisfied with your purchase and must be initiated by the buyer within 30 days from delivery date.
For Domestic Purchases:
If you are not satisfied with your purchase, you may return it (see exceptions in Paragraph F below), within 30 days of receipt, for a refund or replacement – subject to the following:
a) Contact us through eBay messages or the returns link to receive a Returned Merchandise Authorization (RMA) number to ensure proper handling of the return and/or replacement.
b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original new condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items which have been opened are returnable, however they will carry a restocking fee.
c) Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with “Free Shipping,” this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund
d) All returns are subject to inspection. Products returned must be in brand new condition, as per Paragraph b), if not, it may be deemed non-refundable or will be subject to at least a 15% restocking fee. If your return is missing accessory components, or shows signs of wear – restocking fees will be higher. For specific restocking fees that may be applicable to your return, please contact us through eBay messages.
e) Returns should be packed in an outer shipping carton, not just the original box/packing of the product. The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments.
f) There are product categories which are not returnable due to hygienic or sanitary as required by manufacturers. If your items is a consumable good or is has been locked by a manufacturer such as Apple or HP the return will not be accepted
For Warranty information, merchandise lost / any other issues in transit, or order cancellations, please contact us through eBay Messages. In an event where there is an error regarding a price error or description, we will notify you ASAP. In this event there will be no obligation to proceed with the purchase. Any amount charged to the customer will be 100% refunded.
For International Purchases:
Returns will be accepted within 30 days of the receipt of the item. In order to be eligible for a refund your returned merchandise must be in its original unopened condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their ‘blister-pack’ display packaging are non-refundable.
International Buyers must pay return shipping via the same method originally shipped.
We strive for every transaction to be five stars!
Please let us know how we can make yours a five-star rated one too!
Our goal is to make sure you are customer 100% satisfied with your order. When you receive your order take a minute to leave us positive feedback at eBay. If you are not satisfied with any part of our service we please contact us to allow us correct the problem, prior to leaving your feedback. Please send us a message through eBay and let us know how we can earn your 5 stars!
If you have any questions or comments, please contact us through eBay message.
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