Turtle Beach Elite Pro 2 Headset + SuperAmp for PS5 and PS4
Turtle Beach Elite Pro 2 Headset + SuperAmp for PS5™ and PS4™ Designed in collaboration with leading esports teams the Turtle Beach® Elite Pro™ 2 + SuperAmp™ Pro Performance Gaming Audio System for PS5™, PS4™ and PC is built to win! *The Elite Pro 2 + SuperAmp is PS5 compatible out of box via USB, though game/chat balance will not be accessible. To restore full function, users will need optical connection from either TV, Receiver or an HDMI to optical converter. Speaker Plates Sold Separately Features: Elite Pro 2 Headset: DURABLE COMFORT: A sleek metal headband with a suspended pad and swappable magnetic memory foam ear cushions ensure unmatched comfort so you can focus on the game. PROSPECS™ GLASSES RELIEF SYSTEM: Turtle Beach’s patented ProSpecs™ Glasses Relief System is built into the Elite Pro 2’s earcups, featuring an easy adjustment to create a small channel in the ear cushion allowing gamers who wear glasses to finally play in comfort. AEROFIT™ EAR CUSHIONS: Groundbreaking material technologies combine for the best of both worlds when it comes to competitive gaming and comfort. Smooth athletic fabric combined with unique, cooling gel-infused memory foam keeps players comfortable. Separate internal and external leather sidewalls provide passive noise-isolation for blocking out the roar of the crowd, as well as deeper bass response for better sound. LARGE 50MM NANOCLEAR™ SPEAKERS: The Elite Pro 2 headset features Turtle Beach’s large, powerful 50mm Nanoclear™ over-ear speakers, created specifically for esports to deliver the clearest team chat via crisper sound with less distortion for a game changing audio experience. PRO GAMING MIC WITH TRUSPEAK™ TECHNOLOGY: Squad communication is crucial in esports. Points are won and matches lost with a single command, and the Elite Pro 2’s crystal clear noise-cancelling microphone with TruSpeak™ Technology is there to ensure your voice is always heard loud and clear. Elite SuperAmp: BLUETOOTH® CONNECTIVITY: Connect to the Turtle Beach Audio Hub app from your compatible iOS or Android mobile device to unleash the full power of the Elite SuperAmp™. Personalize settings like Dynamic Chat Boost™ and EQ Audio Presets, and additionally stream music or take calls while gaming. POWERFUL AMPLIFIED AUDIO: Louder is better! Immerse yourself in your games with powerful amplified sound from your PS5™ & PS4™. DTS® HEADPHONE: X® SURROUND SOUND TECHNOLOGY: DTS® Headphone:X® Surround Sound Technology uses 3D audio to create a unique 7.1 channel soundstage around your head to deliver the most engaging gaming audio experience on PS4™ & PS5™*. By putting you right in the center of all the action, you’ll hear sounds in front, behind, beside and above, taking the immersive quality of your favorite game to the next level. *PS5™ Users will need optical connection from either TV, Receiver or an HDMI to optical converter. THE 3D AUDIO ADVANTAGE: Bring your games, movies, and music to life with 3D Audio, Sony’s most advanced 3D audio solution specifically optimized for headsets. Thanks to the immense improvements in processing power of the PS5™, 3D Audio offers enhanced spatial surround sound from hundreds of precisely unique directions, taking your gaming audio to the next level. AUDIO PRESETS, INCLUDING BASS BOOST: Enhance your gameplay experience with four audio EQ audio presets including Bass Boost, Signature Sound, Bass and Treble Boost, and Vocal Boost. Superhuman Hearing®… Proven to Boost Your Performance*: Turtle Beach® exclusive Superhuman Hearing® sound setting lets you hear subtle, game-changing sounds so you can live up to 20% longer and win more. Hear vital game details like enemy footsteps and weapon reloads to elevate your game above the rest, proven to lift gamers’ K/D by over 40% on popular FPS games. *Data based on Turtle Beach Superhuman Hearing® study conducted by Real Industry, May 2021. DYNAMIC CHAT BOOST™: Activate to automatically increase incoming chat volume over game audio during loud gameplay spikes so you hear your teammates clearly and never miss a command. VARIABLE MIC MONITORING: Say it…don’t shout it, thanks to the ability to hear and adjust the volume of your own voice inside the headset to avoid shouting at teammates and other players. STREAM OUTPUT: Easily connect to the Elite SuperAmp™ to broadcast your gameplay and chat streams in real-time to further immerse your fans in your entire competitive experience. Technical Specifications: Compatibility: PlayStation®5*, Playstation®4 & PlayStation®4 Pro | Nintendo Switch** | PC | Bluetooth-Enabled Devices. *The Elite Pro 2 + SuperAmp is PS5 compatible out of box via USB, though game/chat balance will not be accessible. To restore full function, users will need optical connection from either TV, Receiver or an HDMI to optical converter. **Game audio supported via Bluetooth®. USB wired connection in docked mode only. Speakers: 50mm Nanoclear™ speakers with Neodymium magnets Frequency Response: 12Hz 20kHz Earcup Design: Over-Ear (Closed) Ear Cushion Material: Athletic fabric, leather & cooling gel-infused memory foam Mic Design: Unidirectional gaming microphone What’s In The Box: Turtle Beach Elite Pro 2 Gaming Headset Turtle Beach Elite SuperAmp Audio Controller Removable Microphone Headset Audio Cable Mini USB Power Cable Optical Cable Quick Start Guide Turtle Beach Sticker
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THE MISSION
Our sole mission is to help gamers play their best
– at every level, in every game.
Turtle Beach Elite Pro 2 Headset + SuperAmp for PS5 and PS4
Turtle Beach Elite Pro 2 Headset + SuperAmp for PS5 and PS4
Designed in collaboration with leading esports teams the Turtle Beach® Elite Pro™ 2 + SuperAmp™ Pro Performance Gaming Audio System for PS5™, PS4™ and PC is built to win!
*The Elite Pro 2 + SuperAmp is PS5 compatible out of box via USB, though game/chat balance will not be accessible. To restore full function, users will need optical connection from either TV, Receiver or an HDMI to optical converter.
Speaker Plates Sold Separately
Features:
Elite Pro 2 Headset:
- DURABLE COMFORT: A sleek metal headband with a suspended pad and swappable magnetic memory foam ear cushions ensure unmatched comfort so you can focus on the game.
- PROSPECS™ GLASSES RELIEF SYSTEM: Turtle Beach’s patented ProSpecs™ Glasses Relief System is built into the Elite Pro 2’s earcups, featuring an easy adjustment to create a small channel in the ear cushion allowing gamers who wear glasses to finally play in comfort.
- AEROFIT™ EAR CUSHIONS: Groundbreaking material technologies combine for the best of both worlds when it comes to competitive gaming and comfort. Smooth athletic fabric combined with unique, cooling gel-infuséd memory foam keeps players comfortable. Separate internal and external leather sidewalls provide passive noise-isolation for blocking out the roar of the crowd, as well as deeper bass response for better sound.
- LARGE 50MM NANOCLEAR™ SPEAKERS: The Elite Pro 2 headset features Turtle Beach’s large, powerful 50mm Nanoclear™ over-ear speakers, created specifically for esports to deliver the clearest team chat via crisper sound with less distortion for a game changing audio experience.
- PRO GAMING MIC WITH TRUSPEAK™ TECHNOLOGY: Squad communication is crucial in esports. Points are won and matches lost with a single command, and the Elite Pro 2’s crystal clear noise-cancelling microphone with TruSpeak™ Technology is there to ensure your voice is always heard loud and clear.
Elite SuperAmp:
- BLUETOOTH® CONNECTIVITY: Connect to the Turtle Beach Audio Hub app from your compatible iOS or Android mobile device to unleash the full power of the Elite SuperAmp™. Personalize settings like Dynamic Chat Boost™ and EQ Audio Presets, and additionally stream music or take calls while gaming.
- POWERFUL AMPLIFIED AUDIO: Louder is better! Immerse yourself in your games with powerful amplified sound from your PS5™ & PS4™.
- DTS® HEADPHONE: X® SURROUND SOUND TECHNOLOGY: DTS® Headphone:X® Surround Sound Technology uses 3D audio to create a unique 7.1 channel soundstage around your head to deliver the most engaging gaming audio experience on PS4™ & PS5™*. By putting you right in the center of all the action, you’ll hear sounds in front, behind, beside and above, taking the immersive quality of your favorite game to the next level. *PS5™ Users will need optical connection from either TV, Receiver or an HDMI to optical converter.
- THE 3D AUDIO ADVANTAGE: Bring your games, movies, and music to life with 3D Audio, Sony’s most advanced 3D audio solution specifically optimized for headsets. Thanks to the immense improvements in processing power of the PS5™, 3D Audio offers enhanced spatial surround sound from hundreds of precisely unique directions, taking your gaming audio to the next level.
- AUDIO PRESETS, INCLUDING BASS BOOST: Enhance your gameplay experience with four audio EQ audio presets including Bass Boost, Signature Sound, Bass and Treble Boost, and Vocal Boost.
- Superhuman Hearing®… Proven to Boost Your Performance*: Turtle Beach® exclusive Superhuman Hearing® sound setting lets you hear subtle, game-changing sounds so you can live up to 20% longer and win more. Hear vital game details like enemy footsteps and weapon reloads to elevate your game above the rest, proven to lift gamers’ K/D by over 40% on popular FPS games. *Data based on Turtle Beach Superhuman Hearing® study conducted by Real Industry, May 2021.
- DYNAMIC CHAT BOOST™: Activate to automatically increase incoming chat volume over game audio during loud gameplay spikes so you hear your teammates clearly and never miss a command.
- VARIABLE MIC MONITORING: Say it…don’t shout it, thanks to the ability to hear and adjust the volume of your own voice inside the headset to avoid shouting at teammates and other players.
- STREAM OUTPUT: Easily connect to the Elite SuperAmp™ to broadcast your gameplay and chat streams in real-time to further immerse your fans in your entire competitive experience.
Technical Specifications:
- Compatibility: PlayStation®5*, Playstation®4 & PlayStation®4 Pro | Nintendo Switch** | PC | Bluetooth-Enabled Devices. *The Elite Pro 2 + SuperAmp is PS5 compatible out of box via USB, though game/chat balance will not be accessible. To restore full function, users will need optical connection from either TV, Receiver or an HDMI to optical converter. **Game audio supported via Bluetooth®. USB wired connection in docked mode only.
- Speakers: 50mm Nanoclear™ speakers with Neodymium magnets
- Frequency Response: 12Hz 20kHz
- Earcup Design: Over-Ear (Closed)
- Ear Cushion Material: Athletic fabric, leather & cooling gel-infuséd memory foam
- Mic Design: Unidirectional gaming microphone
What’s In The Box:
- Turtle Beach Elite Pro 2 Gaming Headset
- Turtle Beach Elite SuperAmp Audio Controller
- Removable Microphone
- Headset Audio Cable
- Mini USB Power Cable
- Optical Cable
- Quick Start Guide
- Turtle Beach Sticker
About Us
About Us
Shipping
FAQ’s
Returns
T&C’s
About Us
Turtle Beach is one of the world's leading gaming accessory makers, known for pioneering first-to-market features and patented innovations in its high-quality, comfort-driven headsets, new flight simulation gear and game controllers. Turtle Beach is a fan-favorite brand and the market leader in console gaming audio for the last decade.
Shipping
Shipping
SHIPPING:
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email.
The shipping choices available from are estimates and do not guarantee the date of delivery. Your package will be processed using the selected shipping method, typically within one business day of your order being approved (depending on Product availability and the time of day your order is submitted).
In order to avoid any additional return shipping charges, make sure that a household member is there to receive your package.
FAQ’s
FAQ’s
1. How long will it take for my order to be delivered?
- We aim to ship orders on the same or next business day. Once shipped, delivery will take 2-3 business days depending on your location.
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Once we have shipped your order, we will send you notification that your order has been shipped which will include the courier's details and your tracking number.
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Unfortunately, as we aim to ship your order as quickly as possible, we are unable to cancel an order after it has been paid for. If you would like to cancel your order before it has been paid for, please contact us.
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If you change your mind, or you have ordered the wrong item, you can return this to us within 30 days of receiving it. Please note that only items that are unopened, with the seal intact will be refunded.
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If you are experiencing technical issues with your item or there is something wrong, please contact us and we will try to resolve this for you.
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1 Year from the date of purchase
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90 Days from the date of purchase
Returns
Returns
ORDER CANCELLATION:Orders that have already been processed by our shipping department cannot be cancelled unless the item is unavailable, and if you wish to return the item you are responsible for all additional shipping charges to and from Turtle Beach.
RETURN POLICY:We will only exchange Products that are defective or damaged. Refunds for all Products purchased through this Site are honored until 30 days after the purchase date. Shipping charges are not refundable. If a Product is defective according to our manufacturing specifications, we will replace it. Any non-defective product must be returned in its original, unopened packaging.
RETURN/REFUND PROCEDURES:In order to request a refund, please send an email with your order number in the subject line. A sales representative will apprise you of your return eligibility and/or any additional action(s) that must be taken. You may then be issued a Return Merchandise Authorization (?RMA?) number that will be emailed to you with further instructions. You must ship the merchandise back to Turtle Beach with the RMA number clearly marked on the outside of the packaging. Include the packing slip and a copy of the order in the package. Packages without a valid RMA number are refused by our receiving department and returned to sender at the sender?s expense. We must receive the return within 20 days after you receive your RMA number. The RMA number will expire on the 21st day after it was issued, at which time any returned Product will be refused. Please ship the Product back to us via a traceable method (FedEx is recommended). If there's a problem with one of our products that is still in warranty, we're happy to replace that product with the same model. The Warranty refers to the repair/replacement of a defective product during this period and not a refund. Accidents or misuse are not covered by this Warranty. To obtain an RMA from our Support staff please Contact Support.
WARRANTY SERVICE:Our warranty refers to the repair or replacement of a defective item during the warranty period and not a refund. We offer a 1-year warranty for all new Turtle Beach items and 90 Day warranty for Turtle Beach refurbished items.
PRODUCT FUNCTIONALITY:All products are designed for the operating systems, platforms and associated hardware that are listed on their boxes and on our Site under ?System Requirements.? Use of our products with unlisted operating systems or platforms is not recommended, is not supported and does not constitute reason for a refund or reimbursement of any kind. Turtle Beach makes no warranties that our products will function as expected in unconventional or problematic system configurations. Likewise, Turtle Beach does not provide any guarantees for compatibility with third-party items.
CLAIMS FOR DAMAGES:Claims for damages or errors must be made within 5 days of receipt. Claims for damages must first be reported to the delivering carrier (save all packing and cartons). We are not responsible for any damage to any third-party items connected to our products.
T&C’s
T&C’s
By using the websites (collectively, the "Site") of Voyetra Turtle Beach, Inc. and its affiliates ("Turtle Beach," "we," or "us") to place an order for products offered on the Site (the "Products"), you accept and agree without modification to these Terms of Sale (the "Terms of Sale"). Turtle Beach (?We?) reserves the right to change these Terms of Sale without prior written notice and at the sole discretion of Turtle Beach. The Terms of Sale were most recently updated in April 2021.
These Terms of Sale are applicable only to orders by and for residents of the United States.
SUBMITTING YOUR ORDER:An order placed by you in accordance with these Terms of Sale may only be placed through the Site. All orders for Products are subject to acceptance by Turtle Beach. We reserve the right to limit, reject, modify or cancel orders at our sole discretion. Information contained in our advertisements, brochures, other written materials or websites, or information given to you by our agents or employees, constitutes an invitation to bargain only, and does not constitute an offer by us to supply any Product. If we accept your order, we will notify you via email in an order confirmation issued by us to you indicating acceptance of your order (an "Order Confirmation").All orders placed after 3:00pm EST, regardless of shipping option, are processed the next business day (Monday-Friday). We only ship domestically. We cannot ship to a PO box for Ground, Expedited or Priority shipments. We observe all US national holidays.
Before you submit your order, please verify that all the information you entered is correct. If you make a mistake entering your email address, your Order Confirmation, which contains valuable purchase information such as your order number and receipt of payment, will be delivered to the incorrect email address. Double check your information before you submit your order.
ORDER CHANGES:Because of the quick turnaround times with which we ship orders, we cannot change orders after they have been submitted. If you wish to make changes to the delivery destination, you must contact the shipping vendor directly.
ORDER CONFIRMATION:Within minutes after your order is submitted, you should receive a confirmation email with your order number. You must save this confirmation email for your records.
If you do not receive a confirmation email, please send a message through eBay and make sure that you do not have any anti-spamming, filtering or blocking software enabled, as this may prevent you from receiving a reply.Please note that we reserve the right to refuse to process any order.
ORDER TRACKING:If you wish to track the delivery status of your order, please check your purchase history on eBay or your shipping confirmation email.
PRICING:Prices listed on the Site are payable in U.S. dollars. Prices and specifications of all Products may change without notice. Separate charges for shipping and handling and/or taxes will be shown on the checkout page, confirmation email and/or invoice. You should always check that the final price and selected Product are correct before completing your order.
We reserve the right to correct any mistakes in price listed on the Site at any time. If a mistake in price is made, we will, at our sole discretion, either: 1) make reasonable efforts to notify you of the mistake and will offer you the option to purchase the Product(s) at the correct price or a full refund for the portion of your order relating to the erroneously priced Product(s); or 2) reject your order. You agree that you have no claim against us or any of our agents or affiliates for failure to furnish such Products at the erroneous price, and that our liability is limited to the actual price paid by you to us for the Products.
RESALE:Purchases made on this Site are intended for end users only. Products sold on this Site are not authorized for resale.
PRODUCT UPDATES:Our policy is to implement Product updates, improvements and/or revisions as we, in our sole discretion, deem necessary. Accordingly, we reserve the right to, without liability or prior notice, revise or discontinue the production, sale or distribution of any of our Products at any time and to change the design of our Products and any parts thereof. You agree that you have no claim against us or any of our agents or affiliates for failure to furnish such Products, whether or not such Products are of a model, design or type previously sold.
PRIVACY POLICY:Information we collect in connection with your Order is subject to Turtle Beach Privacy Policy at www.roccat.com/pages/privacy. Please read our Privacy Policy for more information on how we use, share and protect the information we collect.
CHOICE OF LAW AND VENUE:To the maximum extent permitted by law, these Terms of Sale are governed by the laws of the state of New York, without giving effect to any choice or conflict of law provision or rule that would cause the application of laws of any jurisdiction other than those of the state of New York, and you hereby consent to the exclusive jurisdiction and venue of the federal courts located in the Southern District of New York in all disputes arising out of or relating to these Terms of Sale.
HEADINGS:The headings in these Terms of Sale are for convenience only and shall not affect the meaning or interpretation of these Terms of Sale.
SEVERABILITY:If any provision of these Terms of Sale is declared to be unenforceable by a court of competent jurisdiction, that provision is deemed severed and the other provisions in these Terms of Sale will remain in effect.
ENTIRE AGREEMENT:These Terms of Sale, together with the Order Confirmation, set forth the entire extent of our obligations and liabilities with respect to the supply of the Products and supersede all other agreements, written or verbal, between Turtle Beach and you regarding purchases placed through our Site.
WAIVER:Failure of Turtle Beach to exercise or enforce any right or provision of these Terms of Sale shall not constitute a waiver of such right or provision.
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